Privacy policy

Zehrang
Privacy Policy | رازداری کی پالیسی*

*ZEHRANG* aap ki privacy ka ehtram karta hai. Ye policy batati hai ke hum aap ki maloomat kaisay ikatthi karte, istemal karte, aur mehfooz rakhte hain.

1. Hum Konsi Maloomat Letay Hain?*
Order place karte waqt hum sirf zaroori maloomat lete hain:
1. *Naam* – Parcel par likhne ke liye
2. *Phone Number* – WhatsApp 03396622335 par rabta aur tracking ke liye  
3. *Mukammal Address* – Delivery ke liye
4. *Payment Detail* – Sirf bank transfer ki soorat mein. COD par koi detail nahi lete.

Hum *CNIC, password, ya card number nahi mangte.* Agar koi mangay to foran *03396622335* par report karein.

2. Maloomat Ka Istemaal | Use of Information*
Aap ki maloomat sirf in kaamon ke liye istemal hoti hai:
1. Order process aur deliver karna
2. Tracking ID aur order updates WhatsApp par bhejna
3. Customer support dena
4. Future discounts/offers ka aap ko batana — agar aap mana karein to foran list se nikaal dein ge

3. Maloomat Kisko Di Jati Hai? | Sharing of Data*
1. *Courier Company:* Sirf naam, number, address parcel bhejne ke liye diya jata hai — TCS, Leopards, etc.
2. *Kisi teesri party ko nahi:* Hum aap ka data kabhi sale nahi karte. Kisi marketing company ko nahi dete.
3. *Qanooni Soorat:* Agar adalat ya hukumat qanooni taur par mangay to dena paray ga.

4. Data Ki Hifazat | Data Security*
1. Aap ki maloomat WhatsApp Business aur secure system mein save hai.
2. Hamari team ke siwa kisi ko access nahi.
3. Website par koi payment gateway nahi, is liye card data store nahi hota.

5 Cookies & Tracking*
Filhaal Zehrang ki simple website par *koi cookies ya ads tracker nahi* hai. Agar future mein lagayen to ye policy update kar dein ge.

6. Aap Ke Huqooq | Your Rights*
Aap kisi bhi waqt ye kar sakte hain:
1. *Maloomat Dekhna:* Hum ne aap ka kya data rakha hai — WhatsApp karein, bhej dein ge.
2. *Delete Karwana:* Order deliver hone ke baad kehein to number/address delete kar dein ge.
3. *Marketing Se Nikalna:* "STOP" likh kar 03396622335 par bhej dein, dobara message nahi aye ga.

7. Bachon Ki Privacy | Children’s Privacy*
Hamari products aur website *18+* ke liye hai. Hum jaan boojh kar 18 saal se kam umar logon ka data ikattha nahi karte.

8. Policy Mein Tabdeeli | Changes to Policy*
Zehrang is policy ko kisi bhi waqt update kar sakta hai. Nayi policy website par lagte hi laagu ho jaye gi.  
*Last Updated:* 22 April 2026

9. Rabta | Contact*
Privacy se mutaliq kisi bhi sawal ke liye:  
*WhatsApp:* 03396622335  
*Email:* zehrangpk@gmail.com 
*Address:* Faisalabad, Punjab, Pakistan